Unable to open your company files in multi-user mode in QuickBooks? Maybe your QuickBooks application is affected by the QuickBooks Error H505. It is a very annoying situation when your company files are not opening. Keep reading this article to know the possible solutions to troubleshoot the QuickBooks Error H505 easily.
About the QuickBooks Error H505
QuickBooks Error H505 usually occurs when the QuickBooks users are trying to open their company files on the multi-user mode. However, there are many reasons that lead to this error. It is usually a technical glitch in the software that could result in the QuickBooks Error H505. Company files issues can also result in the QuickBooks Error 6000 or 6000 series related issues.
Causes of the QuickBooks Error H505
Below are the causes of the QuickBooks error H505:
There is a possibility that the .ND (Network Data) file might be damaged or corrupted because of some external factors.
Your company file might be affected by the viruses or malware present in the system.
The IP address of your computer system might not be tracked by the QuickBooks servers.
Any third-party software might be preventing the Quickbooks servers from opening the company file.
Incorrect DNS settings can also cause the QuickBook Error H505.
Indications of the QuickBooks Error H505
The following are the indications of the QuickBooks Error H505:
A message like this: “QuickBooks Error H505 occurred: An unexpected error occurred while opening your company file. We’re sorry for the inconvenience” will appear on your computer screen.
All the windows programs that are currently running will automatically crash.
Your screen will continuously display the error message whenever you try to open the company file.
The windows inputs like mouse and keyboard will stop responding completely to the command.
Solutions to Solve the QuickBooks Error H505
Below-mentioned are the solutions that will help you in resolving the QuickBooks Error H505:
Solution 1: Configure your firewall settings
Navigate to the Start button.
Type ‘Control Panel’ in the search field.
Enter the ‘Firewall Settings’ in the search query.
Go to the firewall settings.
Check if there is any restriction on the QuickBooks software then immediately disable it.
Close the programs and restart your system.
Check if the issues resolve or not.
Solution 2: Stop using multi-user mode
Open your QuickBooks application.
Go to the ‘File’ menu.
Then, choose the ‘Utilities’ option.
After that, in the folder of the ‘Host multi-user’ option, click to open the folder.
Search for the option of ‘Stop Multi-User Access’.
Then, close all the programs including QuickBooks.
Reboot your system and start again.
Check to see if the QuickBooks Error H505 still persists or not.
QuickBooks Error H505 is a common error that occurs in the QuickBooks application. Still, if you are not able to solve the error with these solutions, take help from the QuickBooks Error Support experts anytime on this number: +1- 877- 349- 3776.
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