Why field service management software is the need of the hour?

If you are in a service industry, it is important for you to be available for people all the time so that they can connect with you when needed or during an emergency. The customer experience in field services needs to be good so that they are not left feeling hopeless and helpless.

Technology can help in overcoming this gap. In fact, it can also help in the right management of field services. If you are looking for field service tracking software, Field Promax is the right place for you.

Let’s have a look at the features and benefits of the software:

Easy to use

You enjoy the freedom to use either Android or iOS platforms for the software. The application needs no training or workshop as it is easy to understand how the software works.The technicians can also use our app for uploading the pictures of the security alarm system and get a signature from the customer.

Mobility

You can now bring mobility to your business with the software. Work order creation is possible not only from your office but also from the field. This will enable you to make your business available widely for your customers and meet their needs fast. The software allows you to generate work orders automatically for recurring services. Auto-generation eliminates the chances of mistakes and makes your services efficient. Customers will get the flexibility of using your website for placing a service request.

Automatic Invoice

Sending invoice would be quick with the software. There is no need for long paperwork for sending an invoice to customers. Technicians can use the mobile app for sending an invoice after completing the work. You can charge different prices from customers keeping negotiation in mind.

Uninterrupted customer support

The software company offer seamless expertise and support as you can connect with our experts via calls, emails, or texts without any additional cost. The smooth training will help your team in understanding our product better. You can easily move your business from paper to digital.

Benefits

• You can now easily overcome issues like delay in complaint, messy documentation, overlaps, etc. The software allows you to organize all the process as per workflow inside your business.
• When your prices are competitive and the team works hard, you need software to control your operational costs, fuel consumption, spare hours, etc for optimum growth of your business.
• The technicians lack the means to offer superb customer experience but with the help of software, they can offer excellent user experience. The app allows increasing customer’s and technician engagement.
• The software looks after business workflow from dispatching to invoicing.
• You can get rid of paperwork as well as benefit from quick invoices.
• Dynamic scheduling and the ability to take urgent tasks is yet another benefit.
• Cost reduction with route optimization is also a benefit.

If you are looking for thefield servicemanagement app for your firm, connect with Field Promax and give an edge to your business.