If you are in a service industry, it is important for you to be available for people all the time so that they can connect with you when needed or during an emergency. The customer experience in field services needs to be good so that they are not left feeling hopeless and helpless.
Technology can help in overcoming this gap. In fact, it can also help in the right management of field services. If you are looking for field service tracking software, Field Promax is the right place for you.
Let’s have a look at the features and benefits of the software:
Easy to use
You enjoy the freedom to use either Android or iOS platforms for the software. The application needs no training or workshop as it is easy to understand how the software works.The technicians can also use our app for uploading the pictures of the security alarm system and get a signature from the customer.
You can now bring mobility to your business with the software. Work order creation is possible not only from your office but also from the field. This will enable you to make your business available widely for your customers and meet their needs fast. The software allows you to generate work orders automatically for recurring services. Auto-generation eliminates the chances of mistakes and makes your services efficient. Customers will get the flexibility of using your website for placing a service request.
Sending invoice would be quick with the software. There is no need for long paperwork for sending an invoice to customers. Technicians can use the mobile app for sending an invoice after completing the work. You can charge different prices from customers keeping negotiation in mind.
Uninterrupted customer support
The software company offer seamless expertise and support as you can connect with our experts via calls, emails, or texts without any additional cost. The smooth training will help your team in understanding our product better. You can easily move your business from paper to digital.
If you are looking for thefield servicemanagement app for your firm, connect with Field Promax and give an edge to your business.