300-810 Implementing Cisco Collaboration Applications

Exam Code: 300-810

Course Name: Implementing Cisco Collaboration Applications (CLICA)

Vendor: Cisco

Passing Score: 825

300-810 is the most important certification exam from the Cisco. Cisco 300-810 or Implementing Cisco Collaboration Applications (CLICA) certification exam magnifies your knowledge of the Single Sign-On (SSO) for Collaboration Applications and Application Clients. Cisco 300-810 or Implementing Cisco Collaboration Applications (CLICA) certification exam is the perfect choice for the people who want to make their career in the Cisco Unified IM and Presence.

The 300-810 exam helps you to describe, install, configure and support SSO applications in a Cisco network environment. It also enables you to understand Cisco Unity Connection and Cisco Unity Express and technologies. This Cisco certification assists you in setting up Configure DNS for service discovery and Troubleshoot service discovery and helps to Configure Jabber client installation switches. In order to be able to configure Configure Cisco Unity Express integration to Cisco Unified Communications Manager Express user must know Basic call handler scripting (Auto-Attendant), Voicemail management, MWI and User management, you must take 300-810 exam. By doing this Cisco certification, you can configure Configure these in Cisco Unity Connection (Call handlers, Voicemail transfers and greetings, Routing rules, Distribution lists, LDAP integration). The 300-810 CLICA exam facilitates you to Implement toll fraud prevention and also Troubleshoot Cisco Unity Connection integration options with Cisco Unified Communications Manager. By passing 300-810 exam one can describe the function and Implement Cisco Collaboration Application.

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Exam Description

 

The Implementing Cisco Collaboration Applications v1.0 (CLICA 300-810) exam is a 90-minute exam associated with the CCNP Collaboration and Cisco Certified Specialist - Collaboration Applications Implementation certifications. This exam tests a candidate's knowledge of collaboration applications, including single sign-on, Cisco Unified IM and Presence, Cisco Unity Connection, Cisco Unity Express, and application clients. The course, Implementing Cisco Collaboration Applications, helps candidates to prepare for this exam.

 

The following topics are general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. To better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.

 

·

· 1.0 Single Sign-On (SSO) for Collaboration Applications

15%

1.1 Describe these types of SSO as they relate to Collaboration

• • 1.1.a Smart card
  • 1.1.b Integrated Windows AD
  • 1.1.c Kerberos

1.2 Describe the SAML SSO login process flow in the context of Cisco Collaboration solutions

1.3 Describe these components of SAML 2.0 and later

• • 1.3.a Assertion
  • 1.3.b Protocol
  • 1.3.c Binding
  • 1.3.d Profiles

· 2.0 Cisco Unified IM and Presence

30%

2.1 Configure Cisco Unified Instant Message and Presence on premises

• • 2.1.a High availability
  • 2.1.b Calendar integration
  • 2.1.c Apple Push Notification Service
  • 2.1.d Persistent chat
  • 2.1.e Federation configuration (XMPP and SIP)
  • 2.1.f Centralized Cisco Unified IM&P

2.2 Troubleshoot Cisco Unified IM&P on premises

• • 2.2.a XMPP
  • 2.2.b High availability
  • 2.2.c Calendar integration
  • 2.2.d Apple Push Notification Service
  • 2.2.e Persistent chat
  • 2.2.f Federation configuration (XMPP and SIP)

· 3.0 Cisco Unity Connection and Cisco Unity Express

30%

3.1 Configure these in Cisco Unity Connection

• • 3.1.a Call handlers
  • 3.1.b Voicemail transfers and greetings
  • 3.1.c Routing rules
  • 3.1.d Distribution lists
  • 3.1.e LDAP integration

3.2 Troubleshoot these in Cisco Unity Connection

• • 3.2.a Call handlers
  • 3.2.b Voicemail transfers and greetings
  • 3.2.c Auto-Attendant
  • 3.2.d Routing rules
  • 3.2.e MWI

3.3 Implement toll fraud prevention

3.4 Troubleshoot Cisco Unity Connection integration options with Cisco Unified Communications Manager

3.5 Describe digital networking in multicluster deployments in Cisco Unity Connection

3.6 Configure Cisco Unity Express integration to Cisco Unified Communications Manager Express

• • 3.6.a Basic call handler scripting (Auto-Attendant)
  • 3.6.b Voicemail management
  • 3.6.c MWI
  • 3.6.d User management

3.7 Troubleshoot Cisco Unity Express integration to Cisco Unified CME

• • 3.7.a Basic call handler scripting (Auto-Attendant)
  • 3.7.b Voicemail management
  • 3.7.c MWI
  • 3.7.d User management

· 4.0 Application Clients

25%

4.1 Configure DNS for service discovery

4.2 Troubleshoot service discovery

4.3 Configure Jabber client installation switches

4.4 Troubleshoot Cisco Jabber Instant Messaging and Presence

4.5 Troubleshoot Cisco Jabber phone control

4.6 Troubleshoot Cisco Jabber voicemail integration

4.7 Troubleshoot certificate validation for Jabber clients

4.8 Describe the Cisco Unified Attendant Console Advanced integration