Things to consider before handing your mobile phone for repair

Phones are sensitive devices and no matter how careful you are, they tend to develop some kind of defect or suffer damages because of some accident. No matter how hard we try, at some point, our smartphones drop from our hands or get damaged by liquid or moisture. 

These devices are often quite expensive and we can’t just replace them at the drop of a hat. And, at times, when our smartphones get damaged, we have no option other than getting it repaired. But, when you hand out your phone to a technician or send it to a service centre, you should be careful that your privacy and the safety of your phone are not compromised. 

Here are a few things you should do before handing your mobile phone for repairs:

1. Create a back-up

Smartphones are now our personal computing device, and it generally holds a lot of data and information that is essential for both our personal and professional lives. Therefore, the first thing you should do before sending your smartphone for repairs is to create a back-up of all the important data you have on the phone. 

You can save all the photos, videos, documents on an external storage device and delete them from your phone. By doing this, you can protect your privacy and avoid the prospect of losing any data during the repairs. 

2. Remove the SIM

Whenever you hand your smartphone to someone, you should do so after having removed the SIM from it. The SIM could hold important data that needs to be protected and there is also a chance that the SIM card can be misused. 

No matter how reliable the repair service provider may be, a SIM is something you should never take a risk with. It is best to take it out from your mobile phone before sending it for repairs. Also, with the SIM, you can continue to use the same phone number while your phone gets repaired. 

3. Log-out of your accounts and delete passwords

Another way you can protect your privacy and data is by logging out of all the accounts you handle from your smartphone. 

Our Mobile phones have become the primary device through which we access the internet, and through our phones we access everything from Social media accounts to our bank accounts. While you give away your phones for repair, you want to ensure that all your accounts and sensitive information like saved passwords do not get compromised. You should, therefore, log-out of the accounts that you handle from your phone and remove the saved passwords. 

4. Find a trusted service provider

The most important thing when it comes to phone repairs is to find a professional service provider. The phones that we use these days are often quite expensive and they must be handled by technicians who are trained for the job and have enough experience. 

Thankfully, there are many established companies in this field now which offer excellent phone repair services. In India, there are companies like Xtracover which offer professional phone repair services and ensure that your phone is handled with care by qualified and trained technicians. 

It is best to get your phone repaired from a reliable and trusted establishment rather than getting it repaired from an unauthorised technician. 

5. Ask for an accurate estimate  

Apart from finding the right service provider, the cost of repairs is also something that needs your attention. When you send your phone for repairs, you must make sure that there is no element of surprise. You must take an accurate estimate from the technician or service provider before you hand your mobile phone to them. 

Before making the payment, check the things you have been charged for, and if there are any parts that have been replaced, ensure that they have been priced reasonably. 

6. Choose door-step repair

A unique service that is offered these days is door-step repair services, in which a trained technician visits your home or any address you provide, where he/she repairs your phone in front of your eyes. 

There are many benefits of door-step repair services. To begin with, you can get your phone repaired from the comfort of your home, and there is more trust as the repair happens in your presence. Also, by choosing a professional repair service, you can ensure that cost of the service is not inflated and that the parts and spares used to fix the phone are authentic. 

Conclusion

When it comes to repair of devices like smartphones and laptops, caution is the best principle to follow. In this blog, we have talked about many things that you can take care of, but at the end of the day, you must be watchful that your smartphone goes into the hands of the right people for repairs.