Global Service Delivery Automation Market 2020: COVID-19 Impact Analysis and Industry Forecast Report, 2026

Service Delivery Automation Market report published by Value Market Research delivers a comprehensive market analysis covering of market size, share, value, growth and trends for the forecast period of 2020-2026. The report includes data regarding market attractiveness analysis by segments, company share analysis and recent developments by key players. Moreover, this market report also covers regional and country market analysis in detail.

The research report also covers the comprehensive profiles of the key players in the market and an in-depth view of the competitive landscape worldwide. The major players in the service delivery automation market include IBM, Uipath SRL, Ipsoft, Blue Prism, Xerox Corporation, Nice Systems Ltd., Celaton Limited, Openspan Inc., Automation Anywhere Inc., Arago Us, Inc., Genfour Ltd. This section includes a holistic view of the competitive landscape that includes various strategic developments such as key mergers & acquisitions, future capacities, partnerships, financial overviews, collaborations, new product developments, new product launches, and other developments.

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Market Dynamics

The increasing adoption of a digital workforce and growing benefits of automation solutions for business processes across various end-user industries will be the critical drivers anticipated to boost this market's growth. SDA can significantly improve an organization's operational efficiency by catering to customers during peak demand periods in industries like retail, hospitality, healthcare, and logistics. SDA platforms are highly secure and are favored in the banking sector to maintain extensive audit trails for monitoring and compliance. Automation of processes can enhance service delivery, efficiency, and profit of an organization. The various factors hampering this market's growth are high initial setup costs, costs involved in training, and the platform's customization.

The report covers Porter’s Five Forces Model, Market Attractiveness Analysis and Value Chain analysis. These tools help to get a clear picture of the industry’s structure and evaluate the competition attractiveness at a global level.

Additionally, these tools also give inclusive assessment of each application/product segment in the global market of service delivery automation.

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Market Segmentation

The entire service delivery automation market has been sub-categorized into type, organization size and industry vertical. The report provides an analysis of these subsets with respect to the geographical segmentation. This research study will keep marketer informed and helps to identify the target demographics for a product or service.

By Type

• IT Process Automation
• Business Process Automation

By Organization Size

• Large Enterprises
• Small and Medium-Sized Enterprises

By Industry Vertical

• BFSI
• IT, Telecommunication & Media
• Travel, Hospitality & Transportation
• Retail & Consumer Goods
• Healthcare & Pharmaceuticals
• Manufacturing & Logistics
• Others

Regional Analysis

This section covers regional segmentation which accentuates on current and future demand for aerosol valve market across North America, Europe, Asia-Pacific, Latin America, and Middle East & Africa. Further, the report focuses on demand for individual application segment across all the prominent regions.

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